Privacy Policy

Last updated: October 2026

This website is operated by Starseed Neuroaffirming Wellness LLC, doing business as Stardust Affirming Care (“Stardust,” “we,” “us,” or “our”). This Privacy Policy explains what information we collect through this website, how we use it, and the choices you have. It applies to this website only.

Information We Collect

Information you provide: When you contact us through the website or by email, we receive the information you choose to share — such as your name, email address, phone number (optional), and the contents of your message. When you call or text us, we receive the information you share in that communication.

Technical information: Like most websites, our hosting provider may automatically process limited technical information when you visit, such as your IP address, browser type, device information, and pages requested, for purposes such as security, troubleshooting, and keeping the site running.

How Contact Form Inquiries Are Processed

Our contact form does not store or transmit your message through this website. It opens your own email application with a message addressed to our practice inbox, which is maintained on a HIPAA-compliant email platform. Your message is sent only when you press send in your email app, and its security in transit also depends on your own email provider. We use this information only to respond to your inquiry, answer questions about our services, and help you get started with care.

Online Scheduling (Third Party)

Appointment scheduling and patient intake are handled through OptiMantra, a third-party practice management and patient portal platform. When you click a “Schedule” button, you leave this website, and any information you enter on OptiMantra is collected and processed by that platform under its own terms and privacy practices. We encourage you to review them.

Cookies & Analytics

We do not use advertising cookies, and we do not sell or share your information for advertising. This website loads a script provided by our website hosting platform, and the platform or embedded third-party services may use cookies or similar technologies needed to deliver and secure the site. We do not currently use a separate marketing analytics service. You can control or delete cookies through your browser settings.

How We Store, Access & Share Information

Information you send us is accessed only by Stardust staff who need it to respond to you, and by service providers (such as our website hosting, email, and scheduling platforms) as needed to operate those services. We do not sell, rent, or trade your personal information. We may disclose information when required by law or to protect the safety of you or others.

We use reasonable administrative, technical, and physical safeguards to protect the information we hold. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of information sent through this website or by email.

Health Information & Notice of Privacy Practices

Health information you share with us in the course of receiving care is handled under our separate HIPAA Notice of Privacy Practices, which describes how medical information about you may be used and disclosed and how you can access it. That Notice is available through our patient portal, or you may request a copy at any time by contacting us.

Secure Communication

For confidential clinical communication — such as symptoms, diagnoses, medications, or records — current patients are encouraged to use our secure patient portal. If you email us, please keep sensitive details to a minimum, since the email account you send from may not be secure.

Your Choices & Rights

You may contact us at any time to ask what information we hold about you from this website, to correct it, or to request that we delete it, subject to any legal or clinical recordkeeping obligations. Depending on where you live, you may have additional rights under applicable law. Rights regarding your medical records are described in our Notice of Privacy Practices.

Children

This website is not directed to children under 13, and we do not knowingly collect personal information from them through this site.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new date.

Privacy Contact

Questions about this Privacy Policy or your information can be directed to Starseed Neuroaffirming Wellness LLC, doing business as Stardust Affirming Care, at [email protected] or 505-605-6455.